In many tech environments, failures often lead to finger-pointing. That leads to creating a toxic culture that hinders learning and innovation.

With the blameless postmortem approach, you shift focus from blaming individuals to understanding processes and systems. The next logical step is to improve the processes and systems.

In this approach, you focus on ‘what’ and ‘why,’ not ‘who.’

Here are the benefits and actionable tips to conduct a blameless postmortem approach.

#Culture #Leadership